FAQ 👑
❓ Frequently Asked Questions
Q: Can I dye or bleach the hair?
A: Yes! Our raw and virgin hair can be professionally colored. We recommend consulting a licensed stylist for the best results and to maintain the hair’s natural integrity.
Q: How long does the hair last?
A: With proper care, SleeknSmooth Hair can last 1+ years or longer — depending on the texture and how often it’s worn. We use only premium-quality hair to ensure long-term wear with a luxurious feel.
Q: Does the hair shed or tangle?
A: Minimal shedding is normal (just like your natural hair), but consistent care and proper installation will prevent tangling and keep your hair smooth and sleek. Use a wide-tooth comb or paddle brush, and always detangle from the ends up.
Q: Can I swim with the hair?
A: Yes — but it’s important to rinse with clean water immediately after swimming and deep condition soon after to keep the hair hydrated and soft. We recommend wearing the hair in a braid or ponytail while swimming to prevent tangling.
Q: What type of hair does SleeknSmooth offer?
A: We offer raw and virgin human hair, sourced ethically and designed for long-lasting quality. Our textures include sleek straight, luxe curly, ocean wave, and more — all selected for maximum versatility, softness, and movement.
Q: Are the wigs pre-plucked or ready to wear?
A: Our HD lace wigs come pre-plucked with natural hairlines and minimal customization needed. Many of our clients love our ready-to-wear options for their convenience and slay factor.
Q: What’s the difference between HD lace and transparent lace?
A: HD lace is thinner, more breathable, and blends seamlessly into your scalp — perfect for undetectable installs. Transparent lace is slightly thicker but still offers a natural look. We primarily offer HD lace for the most flawless melt.
Q: Can I apply heat to the hair?
A: Yes! Our hair can be straightened, curled, or styled with heat tools. We always recommend using a heat protectant and keeping tools at a moderate temperature to avoid damage.
Q: What if I receive the wrong item or something is missing?
A: Please contact us within 48 hours of receiving your order if something is wrong. Send your order number and a photo to support@sleeknsmoothhair.com, and we’ll make it right ASAP.
Q: Do you offer local pickup or same-day delivery?
A: At this time, we only offer shipping, but we plan to offer additional fulfillment options in the future. Stay tuned by subscribing to our updates!
📧 Still Have Questions?
No worries — we’ve got you!
Reach out to us anytime at support@sleeknsmoothhair.com or use the Contact Form on our site.
